An Integrated Messaging Management Solution for Managed Service Providers

Managed (or hosted) messaging service providers, and their customers, are actively looking for an integrated messaging management solution. Xecuritas created mx2020™ to satisfy this need.

Messaging environments have become increasingly complex, with IT professionals requiring several different products to handle filtering, reporting, secure messaging, archiving, compliance and electronic discovery. To reduce the complexity of the messaging environment, the market is demanding a single policy-based solution to manage these disparate email management functions.

The Solution

The Xecuritas solution reduces the complexity and cost of the total email environment by integrating filtering, reporting, secure messaging, archiving, compliance and electronic discovery into one system. Industry analysts and IT thought leaders are hailing integrated messaging management as the next generation in communications management.

Fully Integrated Platform

Xecuritas mx2020 is the first fully integrated messaging management platform bringing the following into one cohesive system:

• security (anti-spam, anti-virus, content filtering)
• storage (compliance, archiving and electronic discovery)
• central administration (policy management, monitoring, reporting)

This central combination enables organizations to remove the incremental costs, enormous complexity and increasing risk of managing disparate solutions while still retaining all of the necessary transparency and control of the messaging system.

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MSP-Specific Features

Select image to enlarge Xecuritas mx2020 was designed from the “ground up” to address Managed Service Providers’ unique needs for a policy-based integrated managed messaging service.

Multi-Tenant and Highly Scalable

Designed as a fully multi-tenant system, Xecuritas mx2020 allows Managed Service Providers to efficiently and cost-effectively deploy a massively scalable solution across a single hardware and network infrastructure. For example, instead of deploying 12 systems for 12 different customers, MSPs can set up a single system to handle all of those customers.

The multi-tenant feature allows better use of resources and an infinitely more predictable economic model. This significantly reduces the complexity and cost of the service provider operating environment.

Integrated Offering

Instead of managing and offering multiple point products for filtering, reporting, secure messaging, archiving, compliance and electronic discovery, Managed Service Providers can handle all applications of the messaging environment via a fully integrated system with a single unified interface.

Single User Interface

Managed Service Providers can easily manage all customers using mx2020’s single user interface, thus minimizing the resources required to handle numerous customers’ messaging management systems.

The user interface enables MSPs to add/modify/disable/delete customers, modify customer information, enable/disable features for customers and generate billing information.

Comprehensive system monitoring enables MSPs to manage processes and resources and provides them with database, network and storage information necessary to cost-effectively and efficiently manage each customer.

Ongoing Revenue Opportunities

Although mx2020 is designed as a full-function, all-encompassing messaging management system, many customers will initially opt for only one or two applications, such as email archiving and hygiene. As their messaging management demands grow, these customers will return to the MSP for additional application modules, such as compliance.

Additionally, as customers’ storage needs grow, opportunities increase for upselling premium compliant storage services.

Xecuritas mx2020 Benefits

• Competitive and market advantage (the skyrocketing user demand for integrated messaging management)
• Reduced costs and overhead (the multi-tenant system is highly scalable and enables one footprint to support multiple customers)
• Maximized use of technical resources (fewer applications and user interfaces to manage results in a decreased effort by technical staff)
• Excellent ongoing revenue opportunities (from incremental storage needs to the acquisition of additional messaging modules, such as compliance)

With Xecuritas mx2020, MSPs can satisfy their customers’ messaging management needs and requirements with a single integrated solution.

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